*Return Policy*
At [Wonder Aids], we value our customers and want to ensure you are completely satisfied with your purchase. If you are not entirely happy with your product, we offer the following return for exchange to upgrade policy:
*1. Return Timeframe:*
You have up to one year (365 days) from the date of purchase to return your product for an exchange and upgrade for any prescription hearing aid we offer .
*2. Exchange for Upgrade:*
If you wish to exchange your product for an upgraded , we will honor the full value of your original purchase price towards new prescription hearing aid(s) product(s).
*3. Conditions:*
– The product may or may not be in its original condition, with as many parts, accessories, and packaging available.
– Proof of purchase (receipt or order number) is required for all returns for exchange.
– The products may or may not show signs of excessive wear or damage.
*4. Process:*
– Contact our customer service team at [www.wonderaids.com/return/exchange] to initiate a return and exchange.
– Provide your proof of purchase and details about the product you wish to exchange.
– Follow the instructions provided by our customer service team to return and exchange the product(s).
*5. Shipping:*
– Customers are responsible for the shipping costs associated with returning the product(s).
– We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
*6. Refunds:*
Refunds are not offered under this policy; only exchanges for upgraded products are allowed.
*7. Final Sale Items:*
Certain products may be marked as final sale and are not eligible for return or exchange.
If you have any questions or need assistance, please contact our customer service team at [+1 888-804-4327]. We are here to help you and ensure you have a positive experience with our products and this process .